Privacy Policy

The operator of this site, Reink, is the data controller for the information described here. Contact: hello@reinkapp.com.

• Account details — your name, email address and, if you choose to add them, a profile photo, your city and a short biography. When you sign up with Google we receive your name and email from Google.
• Contact details you add yourself — an email address and phone number you store in your profile settings. These are private to you and are only ever shown to people you allow.
• Content you create — property profiles, chapters, captions, journal entries, photos and the order you give them.
• Private interest and messages — inquiries, offers and conversations you send or receive about a property.
• Activity that connects people — the homes you follow, the homes you save to your watchlist, the profiles you choose to follow, and a simple record of when one member’s public profile was viewed by another.
• Technical information — the session needed to keep you signed in, and the basic device and browser information our infrastructure logs in order to keep the site running and secure.

• To create and operate your account, and to show you the right content.
• To publish the profiles, chapters and photos you ask us to publish.
• To let people contact you about a home, and to let you contact them.
• To tell you when someone follows you, replies to you, or shows interest in a home you own.
• To help you finish a profile — for example suggestions of places nearby, which you always review before anything is saved.
• To keep the site secure, prevent abuse and comply with the law.

Where European data-protection law applies, we rely on: performing our agreement with you (the contract created when you open an account); our legitimate interest in running a safe and useful service; your consent, which you may withdraw at any time, for non-essential cookies; and legal obligation where one exists.

• Other members, according to what you publish and the privacy settings you choose — for example a private profile is not shown in search, and you can hide your following activity or stop profile views being recorded.
• The property owner and the people they authorised to edit that property, for content relating to that property.
• Trusted infrastructure providers who host our database, store our images and provide the artificial-intelligence features we use. They process data on our instructions and only to the extent needed.
• Authorities, where we are lawfully required to disclose information.

We do not sell your personal information, and we do not share it for advertising.

For as long as your account exists. When you delete an account, we remove your profile, content and messages from the live site, and delete or anonymise what is left within a short period, except where we must retain a record for legal reasons or where content reasonably remains in backups until those backups roll over.

You can ask us, at any time and free of charge, to:

• confirm whether we hold information about you and give you a copy of it;
• correct anything that is wrong, or complete what is missing;
• delete information you no longer want us to hold;
• object to, or restrict, processing based on our legitimate interests;
• give you your data in a transferable format, or transfer it to someone else;
• withdraw consent you previously gave, without affecting what was done before.

These rights exist under Israel’s Privacy Protection Law (as amended by Amendment 13), the EU/UK GDPR and the California Consumer Privacy Act. You may also complain to your local data-protection authority. Where a request concerns a home you do not own, we may first ask the owner of that home to respond.

Some rights have limits: for instance we cannot delete something another member lawfully published about a shared home, and we cannot remove records we are legally obliged to keep.

Access to content is enforced on the server, not only in the browser: your private drafts, your messages and your private settings are visible to you and to the people you authorise, and are not reachable by other members or by the public. Images are served through private, time-limited links. Connections to the site are encrypted in transit. No system is perfectly secure, so we also keep the amount of data we hold to the minimum the service needs.

Reink is not directed at children under 16, and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will remove it.

Our infrastructure may process data outside the country where you live. Where that happens, we rely on the standard contractual clauses or another lawful transfer mechanism, and we limit what is transferred to what the service requires.

When this policy changes in a way that affects you, we will say so on the site and update the “last updated” date above. Continued use of Reink after such a notice means we will handle your information under the updated policy.

Questions, requests or complaints about this document: hello@reinkapp.com. We aim to reply within 30 days.